Online Store Terms

By visiting our site and/or purchasing from us, you engage in our “service” and agree to be bound by the following terms and conditions. These terms and conditions apply to all users of the site. Please carefully read our terms and conditions before using our website.

The website, magicloveai.com, is operated by Magic love. Throughout the site, the terms “we,” “us,” and “our” refer to Magic love, collectively responsible for providing the services offered on this site.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit our “service” in any way.

You understand that your content may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

Information Accuracy

We are not responsible if the information made available on this site is not accurate, complete, or current. The information on this site is provided for general information only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

Changes and prices

We reserve the rights to modify the price of any product, anytime without any notice.

Products

We made every effort to display as accurately as possible the colors and images of our products. We can not guarantee that your computer monitor’s display of color will be accurate.

Also, we reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We do not warrant that the quality of any products purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

Order Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to understand when your package fails to arrive due to inaccurate, incomplete, or not current information that you have provided, that you lose your right to receive your order. In this case, Magic Love shall not be liable for any kind of loss and is not obligated to resend your order.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per order. These restrictions may include orders placed by the same person and/or billing and/or shipping address and/or credit card. When we change or cancel an order, we will attempt to notify you by email or phone, but we are not obligated.

We strongly recommend that you double-check your shipping and billing addresses during checkout and after your purchase. If you notice a mistake in your shipping information, please contact us immediately at  magicloveai@outlook.com.

However, if the package has already been sent to the incorrect address provided, we regret to inform you that we are not obligated to resend the package to the correct address.

Refund policy

If your order is eligible, you may request a refund within 30 days of the delivery date under our return or warranty conditions. Refunds will be calculated according to the promotional discount applied to the order. We reserve the right to deny refunds after 30 days. We are not responsible for any address errors, lost packages, or order delays after your package leaves our facility. If your order is marked as “delivered’ and lost, you have within seven business days of the delivery date to file a claim. If you received the wrong item or an item is missing from your order, you have within three business days to file a claim. You will receive an email notification once your refund is approved. Refunds may take 2-7 days to reflect in your original payment account.

Please note, that we cannot refund purchases to a different payment method.

Promotions

Mystery products and free gifts are non-refundable. If your order includes a promotional discount and is eligible for a refund, refunds will be calculated according to the discount applied to the order. 

Warranty Claims

Magic love reserves the right to deny any warranty claim if, in our sole discretion, we determine that the claim does not meet our warranty criteria. This includes, but is not limited to, claims related to items not purchased from our official website, silver tarnishing, pearl discoloration, lost or damaged jewelry, improper use, accidents, injuries caused by product failure, or damage from normal wear and tear. Magic love is not responsible for any incidental or consequential damages arising from the use or misuse of our products.

Modification of Warranty Terms

Magic love reserves the right to modify these terms and conditions at any time without prior notice. The updated terms will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

Disclaimer of Warranties

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

Limitations of liability

In no case shall Magic love be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

User Comments, Feedback and other submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Errors,Inaccuracise and omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Prohibted Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
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